printing messages never end

[typo]

I get a lot of printing messages (every 2 seconds) by the GNOME Shell message system about a document which would be printed. I printed this document yesterday and now the printer is doing nothing, but I get the message about printing the document every 2 seconds.

"Druckvorgang läuft" »Document.pdf« auf Photosmart Prem...

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu6
Architecture: amd64
Date: Thu Apr 26 19:41:22 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
Lpstat: device for Photosmart-Prem-C410-series: dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._ipp._tcp.local/
MachineType: NVIDIA MCP7A
Papersize: a4
PpdFiles: Photosmart-Prem-C410-series: HP Photosmart Prem c410 Series, hpcups 3.12.2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=15f81d13-b83c-4192-aa7d-865c6e24cc0e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-04-17 (8 days ago)
dmi.bios.date: 06/02/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MCP7A
dmi.board.vendor: NVIDIA
dmi.board.version: 2
dmi.chassis.type: 3
dmi.chassis.vendor: NVIDIA
dmi.chassis.version: MCP7A
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/02/2009:svnNVIDIA:pnMCP7A:pvr2:rvnNVIDIA:rnMCP7A:rvr2:cvnNVIDIA:ct3:cvrMCP7A:
dmi.product.name: MCP7A
dmi.product.version: 2
dmi.sys.vendor: NVIDIA

[typo (gnomeuser8)]

Now I have hundred of these messages in the GNOME Shell message tray and no document is printed at all.

Druckvorgang läuft »Test Page« auf Photosmart Prem-C41...

I also get this message with the system-config-printer tool:

Ausführung läuft - The printer is busy.

and:

Ausführung läuft - Processing page 1...

[typo (gnomeuser8)]

If I delete the printer and use system-config-printer for setup of the printer, then I'll get a printer configuration with an adress like this:

hp:/net/Photosmart_Prem_C410_series?zc=HP******

Now printing works fine. It seems to be an issue with the new printing setup tool in Ubuntu which can be found in the new system settings and it seems to be an issue with the printer adress and it's resolution.

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi,

Can you please provide the displayed error messages. This new tool displays the warning message and navigates when user setup printer using hp-setup.

Also please provide us "hp-check" output by running hp-check in terminal.

Thanks & Regards,
Amarnath

[gf (gf-interlinks-deactivatedaccount)]

Hello Typo,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 989059
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

[Launchpad Janitor (janitor)]

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]