When I click printers, nothing happens

Bug #980779 reported by k browne
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When I click printers in the menu, nothing happens. My printer works, but there is no way for me to install a new printer or see which printers are available to me.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: cups 1.5.0-8ubuntu6
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
CupsErrorLog:
 W [12/Apr/2012:10:12:06 -0400] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/EPSON_Epson_Stylus_NX410_Gray__' has already been added
 W [12/Apr/2012:10:12:06 -0400] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/EPSON_Epson_Stylus_NX410_RGB__' has already been added
Date: Fri Apr 13 08:51:05 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lpstat: device for EPSON-Epson-Stylus-NX410: usb://EPSON/Stylus%20NX410?serial=4C4437593132323219&interface=1
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: EPSON-Epson-Stylus-NX410: Epson Stylus NX410 - epson-inkjet-printer-escpr 1.1.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-17-generic root=UUID=bf1e9139-93b1-4832-90bb-1680723ff26f ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to oneiric on 2012-02-20 (52 days ago)
dmi.bios.date: 08/17/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.name: K8U-X
dmi.board.vendor: ASUSTeK Computer INC.
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd08/17/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnK8U-X:rvr:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
k browne (kbrowne1) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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