package cups 1.5.2-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[lonniehenry]

Updating on 4/10/12 the cups failed to start during update.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
Uname: Linux 3.4.0-rc1-custom x86_64
ApportVersion: 2.0.1-0ubuntu1
Architecture: amd64
CupsErrorLog:

Date: Tue Apr 10 20:00:08 2012
DuplicateSignature:
 Setting up cups (1.5.2-9ubuntu1) ...
 start: Job failed to start
 invoke-rc.d: initscript cups, action "start" failed.
 dpkg: error processing cups (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia:

Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Connection refused
MachineType: Hewlett-Packard HP G72 Notebook PC
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-rc1-custom root=UUID=70515f1f-d3f4-4a8e-8ebd-ff8a7805c9b4 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.2-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.36
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1439
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 60.3F
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.36:bd10/06/2010:svnHewlett-Packard:pnHPG72NotebookPC:pvr058E110000252710001620100:rvnHewlett-Packard:rn1439:rvr60.3F:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP G72 Notebook PC
dmi.product.version: 058E110000252710001620100
dmi.sys.vendor: Hewlett-Packard

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Till Kamppeter (till-kamppeter)]

Seems that CUPS does not start after the update:

---------
Setting up cups (1.5.2-9ubuntu1) ...
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
 subprocess installed post-installation script returned error exit status 1
----------

Please run the following commands in a terminal window:

  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp /etc/init/cups.conf{,.orig}
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

This should fail again. Please attach /tmp/log here.

After that, please restore the original script again with

  sudo mv /etc/init/cups.conf{.orig,}

Thanks!

Most probably the same problem as bug 968956.

[Nevill (spb-nevill)]

l/tmp/log attached.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.