cannot print to canon printers but no errors shown
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Undecided
|
Till Kamppeter |
Bug Description
After upgrading to precise, printing no longer works with my Canon MG5200 printer. Everything appears normal, the job is queued and says processing and then disappears as if everything had worked. But nothing happens. The printer supports printing via 802.11 and when adding a printer, it is auto detected and appears correctly setup etc so there's some level of communication happening with the printer.
I'm using the drivers found here: http://
If I look at the job via the cups web interface, it shows:
processing since
Sat 04 Feb 2012 09:45:02 AM EST
"PDF file is damaged - attempting to reconstruct xref table..."
I'm not sure if the PDF issue shown means anything since I didn't look at this info prior to upgrading, so it might just be "normal" behaviour.
Someone else has also reported the same issue here:
http://
Perhaps it's a driver issue and new drivers are required?
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.0-16
ProcVersionSign
Uname: Linux 3.2.0-12-generic x86_64
NonfreeKernelMo
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
Date: Sat Feb 4 09:40:19 2012
Lpstat:
device for MG5200-series: usb://Canon/
device for MG5200-WLAN: cnijnet:
device for PDF: cups-pdf:/
MachineType: Hewlett-Packard HP ProBook 6540b
Papersize: a4
PpdFiles:
PDF: Generic CUPS-PDF Printer
MG5200-series: Canon MG5200 series Ver.3.40
MG5200-WLAN: Canon MG5200 series Ver.3.40
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDD Ver. F.0C
dmi.board.name: 1722
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 29.36
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP ProBook 6540b
dmi.sys.vendor: Hewlett-Packard
Changed in cups (Ubuntu): | |
assignee: | nobody → Canonical Desktop Team (canonical-desktop-team) |
Changed in cups (Ubuntu): | |
assignee: | Canonical Desktop Team (canonical-desktop-team) → Till Kamppeter (till-kamppeter) |
Status changed to 'Confirmed' because the bug affects multiple users.