package cups 1.4.7-1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 137

Bug #810737 reported by Sam_
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Just upgraded via update-manager.
During configuration of cups it stucked.
I've opened syslog which repeated endless:
Jul 14 22:10:36 kernel: [ 2926.615315] type=1400 audit(1310674236.576:530): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=10435 comm="apparmor_parser"
Jul 14 22:10:36 kernel: [ 2926.616585] type=1400 audit(1310674236.576:531): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=10435 comm="apparmor_parser"
Jul 14 22:10:36 kernel: [ 2926.633299] type=1400 audit(1310674236.596:532): apparmor="DENIED" operation="mknod" parent=1 profile="/usr/sbin/cupsd" name="/var/run/cups/cups.sock" pid=10436 comm="cupsd" requested_mask="c" denied_mask="c" fsuid=0 ouid=0
Jul 14 22:10:36 kernel: [ 2926.633491] type=1400 audit(1310674236.596:533): apparmor="DENIED" operation="mknod" parent=1 profile="/usr/sbin/cupsd" name="/var/run/cups/cupsd.pid" pid=10436 comm="cupsd" requested_mask="c" denied_mask="c" fsuid=0 ouid=0
Jul 14 22:10:36 kernel: [ 2926.634321] init: cups main process (10436) terminated with status 1
Jul 14 22:10:36 kernel: [ 2926.634399] init: cups main process ended, respawning
Jul 14 22:10:38 udevd[7281]: failed to create queue file: No such file or directory
Jul 14 22:10:38 udevd[7281]: failed to create queue file: No such file or directory

Killed cups by pid:
sudo kill -9 <pid_of_cups>

Update manager proceeding and finished with popup dialog: One package couldn't be installed or removed.
Attach the procedure in text file.
Rebooted as requested.
After reboot to desktop apport dialogs advises to report system file error.
Will attempt to triaged and fix the issue via terminal.

ProblemType: Package
DistroRelease: Ubuntu 11.10
Package: cups 1.4.7-1
ProcVersionSignature: Ubuntu 3.0-3.4-generic 3.0.0-rc5
Uname: Linux 3.0-3-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Thu Jul 14 22:17:33 2011
ErrorMessage: subprocess installed post-installation script returned error exit status 137
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110423)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard HP 625
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0-3-generic root=UUID=4a760393-cea9-45d3-88c0-841b7a37104d ro
SourcePackage: cups
Title: package cups 1.4.7-1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 137
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DVA Ver. F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1475
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 72.0E
dmi.chassis.asset.tag: CNU1080QP1
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DVAVer.F.06:bd12/07/2010:svnHewlett-Packard:pnHP625:pvr:rvnHewlett-Packard:rn1475:rvrKBCVersion72.0E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 625
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Sam_ (and-sam) wrote :
Revision history for this message
Sam_ (and-sam) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 810687, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Changed in cups (Ubuntu):
status: New → Confirmed
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