Session logs out when printing document from Libreoffice

[David Kirba]

Binary package hint: cups

This morning I tried printing a document from Libreoffice Writer. Each time I send the file to print the system logs out and presents me with the login screen. I don't think the job made it to the print queue because it's not listed in the CUPS job list. Converting the file to pdf and printing through the Document Viewer works. I was able to print without problems with the same printer from Libreoffice last week.

I followed instructions on the wiki and went through the printer troubleshooting wizard and have attached the file here even though it printed the test page fine. However with the troubleshooter dialogue open I tried printing from Libreoffice and the session logged out as before.

Please let me know if I should be filing this under Libreoffice and not printing.

Cheers,
David

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Wed May 25 11:41:40 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat: device for HP-LaserJet-P1005: hp:/usb/HP_LaserJet_P1005?serial=BC1WW2G
MachineType: Dell Inc. Studio 1555
Papersize: letter
PpdFiles: HP-LaserJet-P1005: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=754028e3-853a-4e8f-8d0e-1278197e2bf2 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0D176M
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/07/2009:svnDellInc.:pnStudio1555:pvrA08:rvnDellInc.:rn0D176M:rvrA08:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Studio 1555
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.

[gf (gf-interlinks-deactivatedaccount)]

Hello David,
Thank you for submitting this bug and reporting a problem with cups and printing from Libreoffice. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

[David Kirba (dckirba)]

Hi G,

I reported the bug quite a while ago, I think it was 7 years ago now :)

Unfortunately, I don't have access to an Ubuntu machine now that is connected to a printer, and cannot confirm if the bug has been fixed or not :(

Best,
D

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, David. I will close the report, then.
Have a great day!
:)
G

Closed per reporter’s feedback.