package cups 1.4.6-5ubuntu1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 100

[Roy L. Fox]

Binary package hint: cups

I have not been able to get my Brother hl2270dw printer to work with ubuntu 11.04 on my dual boot HP dm3-2010us laptop. After several weeks of frustration and search for info on Brother's site I found they had a tool to install their drivers! So I downloaded the tool and tried to use it. After issuing the invoking it I got an red msg that said "CUPS NOT INSTALLED" However, the software center listed CUPS as installed. So I decided to remove it and then reinstall, and then the removal failed!

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: fglrx
AptOrdering: cups: Remove
Architecture: amd64
CupsErrorLog:

Date: Tue May 24 10:40:52 2011
DpkgTerminalLog:
 Removing cups ...
 invoke-rc.d: unknown initscript, /etc/init.d/cups not found.
 dpkg: error processing cups (--remove):
  subprocess installed pre-removal script returned error exit status 100
ErrorMessage: subprocess installed pre-removal script returned error exit status 100
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Lpstat: device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=CN6BRC117004KV
MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
Papersize: letter
PpdFiles: Photosmart-C3100-series: HP Photosmart c3100 Series, hpcups 3.11.1
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=f06f749a-96cd-41be-8b97-59aacef0f736 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.4.6-5ubuntu1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 100
UpgradeStatus: Upgraded to natty on 2011-04-29 (25 days ago)
dmi.bios.date: 05/05/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 147F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 76.27
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd05/05/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0486200000241F00110320000:rvnHewlett-Packard:rn147F:rvr76.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm3 Notebook PC
dmi.product.version: 0486200000241F00110320000
dmi.sys.vendor: Hewlett-Packard

[Bryan Quigley (bryanquigley)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates.

This is a package failure between currently unsupported releases so we can no longer work on this.