pstocanonij missing on amd64

[dorpm]

Binary package hint: cups

Printing on IP4300 not possible due to missing pstocanonij.

Kind regards,
Florian

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups 1.4.4-6ubuntu2.2
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Dec 20 21:50:40 2010
Lpstat: device for iP4300: usb://Canon/iP4300
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 003: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
 Bus 001 Device 002: ID 04a9:10b6 Canon, Inc. PIXMA iP4300 Printer
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7369
Papersize: a4
PpdFiles:
 iP4300: Canon iP4300 Ver.2.70
 SW-Drucker: Canon PIXMA iP4300 - CUPS+Gutenprint v5.2.6
 Farb-Drucker: Canon PIXMA iP4300 - CUPS+Gutenprint v5.2.6
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-24-generic root=UUID=c8585acb-f3ce-44e4-ae62-a499b5b1c647 ro quiet splash
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 03/17/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.9
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7369
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.9:bd03/17/2009:svnMSI:pnMS-7369:pvr1.0:rvnMSI:rnMS-7369:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7369
dmi.product.version: 1.0
dmi.sys.vendor: MSI

[Till Kamppeter (till-kamppeter)]

I assume that the problem only occurs for your print queue "iP4300" with the PPD file "Canon iP4300 Ver.2.70". This PPD file is not part of the Ubuntu distribution, but most probably from a driver package from Canon. This driver package is also supposed to ship the missing file "pstocanonij" and to install it into /usr/lib/cups/filter/. If the Canon package does not do so, it is a bug in that Canon package which has to be reported to Canon. It is not a Ubuntu bug. Closing ...

[dorpm (dorpmueller)]

Which is the package to report this bug?

Florian

[Till Kamppeter (till-kamppeter)]

It is the package which you have downloaded from Canon's web site which contains the PPD file. Look on Canon's web site how to report bugs on Canon's driver packages.

[dorpm (dorpmueller)]

Hhmm, until yet I was able to print without having installed anything from the Canon's website. But I now can try to use to use the printer with model "Canon iP4300 Ver.2.70" or with ""Canon iP4300" and run always into a mess.

Florian

[dorpm (dorpmueller)]

Update: I was able to reestablish printing by using a ppd-File which I found in /etc/cups/ppd. As far as I know here cups stores his printer information. Now I am a little confused but I appreciate having back my printing function.

Happy Christmas,
Florian

[launchpadmember (lpuser1138)]

dorpm

Please be more specific. I am having the same problem you were having, but because you were not verbose in your post, I am unable to resolve the issue. Can you please explain how you were able to get your printing problems resolved in more detail so the rest of us might benefit from your experience?

Thanks.