Configured printers "disappear" in CUPS

[Eric Apperley]

Binary package hint: cups

I went to print a new documents (after successfully printing several other documents) and the only target printer listed in the print options in Evince was "Print to file". Upon looking at the list of printers in "Printing" (System>Administration>Printing) there were no target printers listed.

The workaround was to restart the CUPS server via the daemon.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
CupsErrorLog: E [20/Aug/2010:09:43:22 +1200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
Date: Fri Aug 20 10:00:31 2010
ExecutablePath: /usr/sbin/cupsd
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lpstat:
 device for BRFAX: usb:/dev/usb/lp0
 device for HP-LaserJet-5000: hp:/net/HP_LaserJet_5000_Series?ip=192.168.1.22
 device for MFC-5890CN: usb://Brother/MFC-5890CN
 device for Remote_MFC-5890CN: ///dev/null
Lsusb:
 Bus 002 Device 003: ID 04f3:0212 Elan Microelectronics Corp. Laser Mouse
 Bus 002 Device 002: ID 04f9:01f4 Brother Industries, Ltd
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 148f:2573 Ralink Technology, Corp. RT2501USB Wireless Adapter
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Papersize: a4
PpdFiles:
 BRFAX: Brother BRMFCFAX for CUPS
 MFC-5890CN: Brother MFC-5890CN CUPS v1.1
 HP-LaserJet-5000: HP LaserJet 5000 - CUPS+Gutenprint v5.2.5
ProcAttrCurrent: /usr/sbin/cupsd (complain)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=2674ac2d-d9e1-4174-bee5-eded3d563424 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 11/14/2000
dmi.bios.vendor: Intel Corp.
dmi.bios.version: EA81510A.86A.0040.P09.0011141019
dmi.board.name: D815EEA
dmi.board.vendor: IntelCorporation
dmi.board.version: AAA10378-205
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrEA81510A.86A.0040.P09.0011141019:bd11/14/2000:svn:pn:pvr:rvnIntelCorporation:rnD815EEA:rvrAAA10378-205:cvn:ct2:cvr:

[joseph leipert (jleipert)]

Seeing the samething. Ubuntu 9.10 ver Cups 1.4.1. I noticed the printers were listed in Cups http://127.0.0.1:631 and Samba. http://127.0.0.1:901 But when I browsed for the server the shares were there but Not the printers. I had to restart samba?

[Till Kamppeter (till-kamppeter)]

Eric, probably CUPS did not start on boot. this is fixed by an update for Lucid. Please do a full update and reboot to see whether CUPS starts correctly then. If not, uninstall plymouth. See bug 554172.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.