duplexing fails to enable

[Charles Smith]

Binary package hint: cups

this is unbuntu 10.04 beta2, with cups 1.4.3.1, using system-config-printer
1.2.0

The printer is a Dell 2130cn laser printer wtih a duplexor. This is accessed
via the network. It works correctly when used with fedora core12 using
cups 1.4.2, and from Windows/XP systems.

When setting "Printer Properties", selecting "Job Options", setting "Sides:" to
Two-sided (long edge).
When clicking "Apply", the Sides: reverts to "One-sided".

As a result, applications are not offered the option of using the duplexor.
  ----------------

Initially This printer was configured using " Network Printer", and
'Find Network Printer'.

 "Dell 2130cn Color Laser (IP address)" was found, and IP address was shown in
Host: area along with Port number: 9100

Originally, under drivers, 'Generic"' was selected along with "Generic PCL 6/PCL
 XL Printer Foomatic/pxlcolor [en]".

This encountered the above problem.

Then I copied the .ppd file from the fedora core12 system that worked, and then selected "provide ppd file" and used the .ppd file from fedora core12.

This didn't make any difference, I still can't enable the duplexor.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
Architecture: amd64
CupsErrorLog:

Date: Mon Apr 19 16:00:12 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
Lpstat:
 device for 2130cn: lpd://192.168.103.16
 device for PDF: cups-pdf:/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
 PDF: Generic CUPS-PDF Printer
 2130cn: Dell 3100cn Foomatic/pxlcolor (recommended)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=04176f50-18b2-4c75-bedc-d1c1dfc0c861 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 12/15/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0610
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55D-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0610:bd12/15/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[papukaija (papukaija)]

Same issue on Precise with Canon Pixma mp170 (it doesn't have a physical duplex printing but should work with manual duplex printing).