HP Officejet will not print in Bk only after udate

Bug #533974 reported by Bill
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I set my printer to black ink only at 300 DPI and have never had a problem until the last update. Every time the printer will print in color draft mode only no matter what print settings are chosen. 600 dpi black ink only, grey scale or what ever. I deleted and reinstalled the printer and it still will only print color. I am tired of wasting ink.

I use 9.04 and would load 4.10 if the video drivers were stable.

Revision history for this message
Bill (billmaclane) wrote :

I mean 9.10 distro.

Revision history for this message
Monkey (monkey-libre) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in cups.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → cups (Ubuntu)
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Bill,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Bill (billmaclane) wrote : Re: [Bug 533974] Re: HP Officejet will not print in Bk only after udate

I have no idea if this was resolved. It's at least 10 years since I had an
HP-5400 I quit using Ubuntu when it became too much like Windoze. Other
distros work fine.

On Sun, Aug 5, 2018 at 10:19 AM, gf <email address hidden> wrote:

> Hello Bill,
> Thank you for submitting this bug and reporting a problem with cups and
> printing. You made this bug report some time ago and Ubuntu has been
> updated since then.
>
> Could you confirm that this is no longer a problem and that we can close
> the ticket?
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know, and in the current version, run the
> following (only once):
> apport-collect BUGNUMBER
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu better.
> G
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/533974
>
> Title:
> HP Officejet will not print in Bk only after udate
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/533974/+subscriptions
>

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Bill. I am just trying to clear up these old tickets. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Bill (billmaclane) wrote :

No problem. I really forgot about it.

Bill

On Sun, Aug 5, 2018 at 2:32 PM, gf <email address hidden> wrote:

> Thanks for the update, Bill. I am just trying to clear up these old
> tickets. I will close the report now.
> Have a great day!
> :)
> G
>
> Closed per reporter’s feedback.
>
> ** Changed in: cups (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/533974
>
> Title:
> HP Officejet will not print in Bk only after udate
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/533974/+subscriptions
>

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