cups builtin filters produce cropped printouts

Bug #487681 reported by barna
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: cups

Printing an A4 portrait PostScript document from the command line (lpr document.ps) produces cropped printout: the top of the page is cropped. When converting this to PDF format using ghostscript, and printing via lpr, the printout is correct.

A related problem might be: setting 10mm page margins in openoffice I get the warning that this is outside of the printable region. The printed document is cropped at the top, but not on the other 3 sides. If I export the document to PDF, and print it from the command line via lpr, the printout is correct, not cropped.

The used printer is a Xerox Phaser 8560 Foomatic/Postscript (recommended)

Description: Ubuntu 9.10
Release: 9.10
cups, cups-client, cups-common: 1.4.1-5ubuntu2.1
foomatic-db: 20090825-0ubuntu4
foomatic-filters: 4.0.3-0ubuntu2
ghostscript-cups: 8.70.dsfg.1-0ubuntu3

(latest versions as of today, 24.11.2009)

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Barna
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 487681
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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