cups doesn't print when the job is sent by virtualized windows xp

Bug #478879 reported by Juan Villa
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: cups

cups doesn't print on samsung ml-1610 when the job is sent by virtualized windows xp, when i print from ubuntu i don't have any problem.

I use virtualbox 3.0.8 and the printer was added by control panel > printers and faxes > add new printer > http://name_solved_by_my_router:631/printers/ML-1610 > Generic > MS Publisher Imagesetter

The cups error log says:

E [08/Nov/2009:21:27:26 -0600] [Job 8] SpliX Cannot get paper size information. Operation aborted.
E [08/Nov/2009:21:27:26 -0600] [Job 8] SpliX Request: cannot load printer information
E [08/Nov/2009:21:27:27 -0600] [Job 8] Job stopped due to filter errors; please consult the error_log file for details.

ProblemType: Bug
Architecture: i386
Date: Sun Nov 8 21:32:13 2009
DistroRelease: Ubuntu 9.10
Lpstat: device for ML-1610: usb://Samsung/ML-1610
MachineType: Gigabyte Technology Co., Ltd. GA-MA78GM-S2H
NonfreeKernelModules: fglrx
Package: cups 1.4.1-5ubuntu2
Papersize: a4
PpdFiles: ML-1610: Samsung ML-1610, SpliX V. 2.0.0
ProcCmdLine: root=UUID=6fab0c77-f45d-49c3-a3a2-1c8827786a54 ro quiet splash
ProcEnviron:
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: cups
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 06/18/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: GA-MA78GM-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd06/18/2008:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA78GM-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA78GM-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA78GM-S2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Juan Villa (gianpamx) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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