system-config-printer can't find dbus module
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: cups
Using the menus Admin/Printing hangs for a bit, then
just dies silently. running from the command line:
> rik@monk:~$ system-
> Traceback (most recent call last):
> File "/usr/share/
> import dbus
> ImportError: No module named dbus
i tried to manually check to see what sys.path is available, but
don't really know what system-
rik@monk:~$ /usr/bin/env python
Python 2.4.4 (#1, Nov 8 2008, 19:16:01)
[GCC 4.3.2] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import dbus
Traceback (most recent call last):
File "<stdin>", line 1, in ?
ImportError: No module named dbus
>>> import sys
>>> sys.path
['', '/usr/local/
ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
MachineType: LENOVO 2055W1W
Package: cups 1.3.9-17ubuntu3.2
Papersize: letter
PpdFiles: hp1200: HP LaserJet 1200 Foomatic/hpijs, hpijs 2.8.7
ProcCmdLine: root=UUID=
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: cups
Hello Rik,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 471650
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and cups better.
G