Ubuntu
cups package

Printing from evince fails silently in karmic

Bug #439384 reported by PrivateUser132781 on 2009-09-30

This bug report is a duplicate of: Bug #419143: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken ("0a" bytes inserted into PostScript output). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: evince

This may be a cups bug rather than evince.

Since upgrading to karmic, printing PDF documents from evince fails silently. Printing test pages and OpenOffice documents work fine. This is to an HP network printer. The job appears in the print queue, then vanishes without an error message. I attach a cups debug log in case this yields useful information.

ProblemType: Bug
Architecture: amd64
Date: Wed Sep 30 15:50:42 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
Package: evince 2.28.0-0ubuntu1
ProcEnviron:
LANG=en_ZA.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: evince
Uname: Linux 2.6.31-11-generic x86_64

Tags:

Revision history for this message

PrivateUser132781 (privateuser132781-deactivatedaccount) wrote on 2009-09-30:

error_log Edit (106.3 KiB, text/plain)
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (28.9 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (51.1 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (779 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (163 bytes, text/plain; charset="utf-8")

Sebastien Bacher (seb128) on 2009-09-30

affects:

evince (Ubuntu) → cups (Ubuntu)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-09-30:

This is most probably the same problem as reported in bug 419143. You do not get any error message page as probably printing such pages is turned off in your printer. You can turn on this feature by the printer's front panel menues or by its web interface (enter printer's IP in the URL field of your browser).