cups new printer does not find cups printer on a server on network

[Heitzso]

Binary package hint: cups

Karmic alpha 5 (as of Sep 14)
click on system->administration->printers->new printer
scan for a cups printer on an ubuntu jaunty server and cannot find it
tried several ways, e.g. spec the ipp printer, etc.
finally gave up and just cut and pasted my older jaunty /etc/cups/printers.conf stanza
for the network-remote jaunty server's cups printer into my new desktop's karmic's
/etc/cups/printers.conf file
restarted cups via /etc/init.d/cups restart and works fine

cups:
  Installed: 1.4.0-5
  Candidate: 1.4.0-5
  Version table:
 *** 1.4.0-5 0

[Simon Marti (marphy43-gmail)]

Hi

I've got a very similar problem in Karmic Beta.
I share two printers via cups, but although I can find them in the network I can't connect to them (tried from a jaunty-client). To add them on the client I choose "settings" in the printer-window and check the box "show printers shared by other systems", but I still can't print and if I verify the connection in the ipp-part of the add printer-assistant the error message "Access denied" appears. Printing on the server itself works fine.
Please see the attached file about this access problem.

Don't hesitate to ask me if you need additional information.

Thanks a lot in advance!

Regards

Simon

[Heitzso (heitzso)]

minor off line fix ... if you have the printers.conf file from before
trying karmic, use that in the /etc/cups dir and you should have a
working system.
Doesn't fix the bug, but it might get your printer working.
> Hi
>
> I've got a very similar problem in Karmic Beta.
> I share two printers via cups, but although I can find them in the network I can't connect to them (tried from a jaunty-client). To add them on the client I choose "settings" in the printer-window and check the box "show printers shared by other systems", but I still can't print and if I verify the connection in the ipp-part of the add printer-assistant the error message "Access denied" appears. Printing on the server itself works fine.
> Please see the attached file about this access problem.
>
> Don't hesitate to ask me if you need additional information.
>
> Thanks a lot in advance!
>
> Regards
>
> Simon
>
>
> ** Attachment added: "troubleshoot.txt"
> http://launchpadlibrarian.net/33016577/troubleshoot.txt
>
>

[Ro (robert-markula)]

Confirmed on Ubuntu 9.10 server (final) with cups 1.4.1-5ubuntu2. The hosts cannot find the shared printers, as described by the reporter.

The workaround proposed by Heitzso unfortunately doesn't work here.

However, I'm a bit suspicious if this is a general problem, because there are just a few reports on this so far. If printer sharing would be broken generally, I guess there would be far more people reporting this issue in the bugtracker and on the forums.

Can anybody confirm that the above scenario is working?

[pinzia (pinzia)]

try to reinstall avahi and dependencies.
Problem with services? https://bugs.launchpad.net/bugs/500520

[pinzia (pinzia)]

similar https://bugs.launchpad.net/bugs/465916

[gf (gf-interlinks-deactivatedaccount)]

Hello Heitzso,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

[Heitzso (heitzso)]

No longer a problem.
Please close it out.
> Hello Heitzso,
> Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.
>
> Could you confirm that this is no longer a problem and that we can close the ticket?
> If it is still a problem, are you still interested in finding a solution to this bug?
> If you are, could you let us know, and in the current version, run the following (only once):
> apport-collect BUGNUMBER
> and upload the updated logs and and any other logs that are relevant for this particular issue.
>
> Thank you again for helping make Ubuntu better.
> G
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, Heitzso. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.