Cups dies repeatedly

Bug #395605 reported by Thiago Galesi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Package: cups
Version: 1.3.9-17ubuntu3.2

Cups is _very_ unstable in this version, dying with the following messages (in /var/log/cups/error_log)

(looks very similar to this http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=524201)

d [04/Jul/2009:16:44:22 -0300] cupsdDoSelect: polling 3 fds for 1 seconds...
d [04/Jul/2009:16:44:22 -0300] cupsdDoSelect: epoll() returned -1...
d [04/Jul/2009:16:44:22 -0300] cupsdDoSelect: polling 3 fds for 1 seconds...
d [04/Jul/2009:16:44:22 -0300] cupsdDoSelect: poll() returned -1...
X [04/Jul/2009:16:44:22 -0300] cupsdDoSelect() failed - Success!
X [04/Jul/2009:16:44:22 -0300] Listeners[0] = 3
X [04/Jul/2009:16:44:22 -0300] Listeners[1] = 4
X [04/Jul/2009:16:44:22 -0300] BrowseSocket = -1
X [04/Jul/2009:16:44:22 -0300] CGIPipes[0] = 5
X [04/Jul/2009:16:44:22 -0300] printer[casa] 0
X [04/Jul/2009:16:44:22 -0300] printer[tt4c] 0
E [04/Jul/2009:16:44:22 -0300] Scheduler shutting down due to program error.

It's not a crash per se, but cups exits gracefully.

Strace shows very strange things (see attached)

Revision history for this message
Thiago Galesi (thiagogalesi) wrote :
Revision history for this message
Steve (steve-clublinux) wrote :

I had this same issue and couldn't find a solution anywhere. What finally fixed it for me was adjusting the printer features in the driver. I have a Dell 3130cn, and the default driver settings for the printer included 1280 MB Memory, a RAM Drive and duplexer. Mine has none of these. Once I adjusted the settings to match the printer, my cups stopped crashing.

Kubuntu 9.04 + PPA KDE 4.3 packages. Same version of cups.

I hope this helps you.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Thiago,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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