Ubuntu
cups package

printing pdf from openoffice has random boxes in print

Bug #378007 reported by Spiko on 2009-05-18

This bug report is a duplicate of: Bug #361772: black squares appearing instead of some letters when printing. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	New	Undecided	Unassigned

Bug Description

Printing to RICOH MFP (MP c3000) results in random black cubes in place of various letters in the text.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evince
Package: evince 2.26.1-0ubuntu1
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.28-11-generic i686

Tags:

Revision history for this message

Spiko (nkt225423) wrote on 2009-05-18:

Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (31.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (772 bytes, text/plain; charset="utf-8")

Revision history for this message

delance (olivier-delance) wrote on 2009-05-20:

I find location of ricoh PPD files at :

http://www.openprinting.org/download/printdriver/debian/dists/lsb3.2/main/binary-amd64/openprinting-ppds-postscript-gestetner_20090512-2lsb3.2_all.deb
I do not know if it will be usefull.

Do you upgrade from an old version of Ubuntu, or is it the first installation?

Can you report the parametres displayed by System->Administration->Printing ?

affects:

ubuntu → cups (Ubuntu)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-05-20:

delance, the package you mention contains the newest versions of Ricoh's PPD files for the Gestetner-branded PostScript printers. With these PPDs the bug will not happen. Also if you create a print queue and make system-config-printer downloading the single PPD from OpenPrinting you will get a PPD of the newest version which makes this bug disappear.