Printer maintenance functions unsupported

Bug #377812 reported by Paul Waldo on 2009-05-18
12
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: cups

I have an Epson Stylus Photo 1280, and none of the maintenance functions are available in the Properties for that printer:
- Print Self-Test Page button is greyed out
- Clean Print Heads button is greyed out
- Ink Levels are not reported

I am running Ubuntu Jaunty with all of the updates applied. The device URI is
usb://EPSON/Stylus%20Photo%201280
The Make and Model is Epson Stylus Photo 1280 Foomatic/gutenprint-ijs-simplified.5.2

Note that mtink will perform all of these operations, without sudo

ProblemType: Bug
Architecture: amd64
CupsErrorLog:

DistroRelease: Ubuntu 9.04
Lpstat:
 device for HP-LaserJet-5L: hp:/par/HP_LaserJet_5L?device=/dev/parport0
 device for laser: ipp://172.16.0.8:631/printers/laser
 device for Stylus-Photo-1280: usb://EPSON/Stylus%20Photo%201280
MachineType: Dell Inc. Precision M6300
NonfreeKernelModules: nvidia
Package: cups 1.3.9-17ubuntu3
Papersize: letter
PpdFiles:
 Stylus-Photo-1280: Epson Stylus Photo 1280 Foomatic/gutenprint-ijs-simplified.5.2
 HP-LaserJet-5L: HP LaserJet 5L Foomatic/ljet4 (recommended)
ProcCmdLine: root=/dev/mapper/laptopvg-root ro quiet vga=37d
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: cups

Paul Waldo (pwaldo) wrote :
Rolf Leggewie (r0lf) wrote :

Is the situation any different if you try the cups web interface? Try to access http://localhost:631/ on the computer where the printer is connected.

Changed in cups (Ubuntu):
status: New → Confirmed
Akkana Peck (akkzilla) wrote :

I'm seeing the same error message from the CUPS web interface in Natty, with an HP Deskjet F4280, so it's not just Epsons.

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