Document Viewer 2.26.0 times out (too many attempts) when printing quickly on a network printer

Bug #367429 reported by Douglas Tindell
4
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: evince

Using Ubuntu 9.04 and printing to a Samsung CLP-500N. I open a PDF and print it. As soon as the print job is queued, I close that PDF and open another. If I try to print the second PDF before the "print job complete" message pops up, I will get a time out error. The error says too many attempts.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evince
Package: evince 2.26.0-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
Douglas Tindell (douglastindell) wrote :
affects: evince (Ubuntu) → cups (Ubuntu)
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Please run the following command for some usefull printing related debugging info:
apport-collect -p cups 367429

Also provide a cups error_log after trying to print the second pdf file as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#cupserrorlog

Changed in cups (Ubuntu):
status: New → Incomplete
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