Cups/printers.conf file prompts for password.

Bug #363497 reported by DERG
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Have an issue with network printing. I keep getting this error tree connect failed (NT_STATUS_ACCESS_DENIED). I don't know why but out of nowhere this started. Somehow, it wants a password but none have been set. So, I read the printers.conf file after setting up the printer BUT before doing a print test.

sudo gedit /etc/cups/printers.conf

# Printer configuration file for CUPS v1.3.9
# Written by cupsd on 2009-04-18 09:11
<DefaultPrinter Canon-i950>
Info Canon i950
Location
DeviceURI smb://192.168.0.4/i950
State Idle
StateTime 1240060296
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>

Looks good. Then trying to test print it reads;

# Printer configuration file for CUPS v1.3.9
# Written by cupsd on 2009-04-18 09:11
<DefaultPrinter Canon-i950>
AuthInfoRequired username,password
Info Canon i950
Location
DeviceURI smb://192.168.0.4/i950
State Idle
StateTime 1240060296
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>

It adds AuthInfoRequired username,password bt itself!
I tried to delete AuthInfoRequired username,password but it simply rewrites the line.
How can this be fixed?
George

Facem (facem)
affects: ubuntu → cups (Ubuntu)
Revision history for this message
Professor George F. Hart (zulu-mric) wrote :

I'm using Samsung M2625D laser printer - it worked prior to recent updates but not just keeps the print-job on hold. OS is Ubuntu 32 bit 13.10 and Ubuntu 64 bit 13.10.

George Hart

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello George,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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