Pagesize setting has no effect.

Bug #357286 reported by Sebastian
2
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have a Dymo LabelWriter 400 which worked perfectly up to Intrepid.

Now I upgraded to Jaunty Beta. The printer does work, however, the output doesn't fit the label. I use the "large address labels" and adjusted the size accordingly. When printing the test page, it uses 3 labels; seems it internally selects A4 size.

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Sebastian (sebastian-voitzsch) wrote :

It turns out the pagesize isn't reflected at all, don't think it's related to the Dymo printer. I attached an error_log from printing a testpage. I printed the page to a ps file and started printing via

lpr -P LabelWriter-400 -o PaperSize=30321.Large.Address lw.output.ps

In the log, you see cups starting with the correct pagesize (102.0/252.0), but suddenly it says "595.0 842.0" (line 770 in the attached file). After that it reads "updating pagesize to [595 842]" and has overwritten the custom pagesize.

The only pagesize setting in effect is the setting from /etc/pagesize.

The logfile was generated using the Dymo driver (raster2dymo). It behaves the same when using the driver that comes with (k)ubuntu.

summary: - Dymo LabelWriter 400 doesn't print correctly (wrong pagesize)
+ Pagesize setting has no effect.
Revision history for this message
Sebastian (sebastian-voitzsch) wrote :

Another log with stock Dymo driver.

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Sebastian (sebastian-voitzsch) wrote :

Hmm,

something wrong with my bug report? Even with latest updates from today, the behaviour is unchanged (testpage spans over 3 labels). And I did not get any feedback from the developers or from other users. Am I the only one experiencing this bug? Don't you think respecting the page size is important for a driver?

Sebastian

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Nothing wrong. The same problem occurs also for standard format printers and was also reported as bug 357732. Please follow the instructions there, especially replacing your pstopdf filter. Report there whether this solves your problem.

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