printing problem - fails to print second time

Bug #340808 reported by Scott Lanham
4
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Kubuntu Version: 8.10.
Printer: HP OfficeJet Pro K5300 via network, CUPS, physically connected to Ubuntu server 8.04.

Problem: The first print job prints fine. The second print job does not print at all. Kubuntu's "Document Print Status" shows it as processing indefinitely. If the second print job is cancelled using the Document Print screen, the third print job prints okay but the fourth hangs, it can be cancelled to enable printing the fifth job and the pattern repeats. A machine with an older Kubuntu install does not have the problem. One curious symptom is that the Document Print Status screen shows the printer as being "null" for both successful and non-successful print jobs.

Revision history for this message
Bryan Quigley (bryanquigley) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 340808

and any other logs that are relevant for this particular issue.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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