Laserjet printing fails at cupsd/filter/ps2pdf
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
When I print the printer dialog reports "Printer State: /usr/lib/
Printer is a Laserjet 5M with PS simm, duplexer, >11MB memory. Connected via ethernet (Jetdirect, port 9100). Printing from our Windows laptop is fine. Printing from this PC was fine under Hardy. I'm sure it used to work under Intrepid, but can;t be sure, nor when it stopped working.
Other info:
From /var/log/messages
kernel: [273959.486568] type=1503 audit(122998066
python: hp-toolbox(
kernel: [274405.711084] type=1503 audit(122998110
$ lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10
$ apt-cache policy cups
cups:
Installed: 1.3.9-2ubuntu4
Candidate: 1.3.9-2ubuntu4
Version table:
*** 1.3.9-2ubuntu4 0
500 http://
100 /var/lib/
1.3.9-2 0
500 http://
Error log attached - looks to have some sort of authentication problem?
Other info from the diagnose:
Page 1 (Scheduler not running?):
{'cups_
Page 2 (Choose printer):
{'cups_dest': <cups.Dest LaserPrinter (default)>,
'cups_instance': None,
'cups_queue': 'LaserPrinter',
'cups_
Page 3 (Check printer sanity):
{'cups_
'cups_
'cups_
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_
'cups_
'missing_
Page 5 (Local or remote?):
{'printer_
Page 6 (Printer state reasons):
{'printer-
'printer-
description: | updated |
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 310732 and your cups error log as described here: https:/ /wiki.ubuntu. com/DebuggingPr intingProblems# CUPS_error_ log.