cups webpage waits for ever on modify printer make, if authtype is enabled

Bug #300822 reported by pva
4
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I use cups on a print server so I configure cups remote through the web front-end. If I set security as low as possible (BrowseAllow All, Allow From All for all other sections and AuthType and AuthClass disabled) I have no problem. I can do (printer is already installed): manage printers --> modify printer --> continue --> continue --> continue --> On the Make/Manufacturer page I want to change the driver so I select the make, continue --> and I get on the page Model/Driver and so on. But when I enhance security with AuthType and AuthClass in cupsd.conf on the sections /admin and /admin/conf, the cups website works as follows: manage printers --> modify printer --> Error page with notification that the page will switch to https --> authentication: username, password, OK --> continue --> continue --> continue --> On the Make/Manufacturer page I want to change the driver so I select the make, continue --> I get an wait for .... and after several minutes I get a white firefox page. This is a bug.

This is my problem investigation: I saw when cups changed to https that my FQDN was missing the root domain (my FQDN is <server>.local.lan) Cups HTTPS redirected me to <server>.local (I will mention this in an other bug report). After disabling avahi-daemon cups HTTPS redirected me to the IP of the server but I still have the same bug. So I tried system-config-printer to configure cups remotely. Goto server --> cups server, username, require encryption connect --> password, OK --> select printer, on line make and model change --> select printer from database, forward, select model and different driver, forward --> use the new PPD, Apply. Everything is OK, so there is no security problem.

I use 8.04-1 jeos on KVM for the print server
package cupsys:
  Installed: 1.3.7-1ubuntu3.1
  Candidate: 1.3.7-1ubuntu3.1
  Version table:
 *** 1.3.7-1ubuntu3.1 0
        500 http://nl.archive.ubuntu.com hardy-updates/main Packages
        500 http://security.ubuntu.com hardy-security/main Packages
        100 /var/lib/dpkg/status
     1.3.7-1ubuntu3 0
        500 http://nl.archive.ubuntu.com hardy/main Packages

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Pva,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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