Can't cancel print when printer out of paper
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Won't Fix
|
Undecided
|
Unassigned | ||
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Here's the situation:
I am printing many pages together and I notice that the I've messed up the order. So I want to cancel the print. The printer is out of paper. I open the job que and cancel the print. The light on my HP Deskjet 3745 is still blinking (indicating out of paper).
So I put a new sheet of paper and press the button (to print). The printer prints half of the next page that it would have printed and stops printing. It doesn't even push the paper out. The paper is now jammed. I can't pull it out. So I ask it to print a new page. It pushes the sheet that's stuck out and then asks for more paper and then prints the new page I asked it to print.
What should happen:
I realize that I need to cancel the print. Wait for the currently printing page to stop printing, so that the printer runs out of paper. I then cancel the print and the printer light stops blinking and asking for more paper.
OR
I get a message that the printer is out of paper with two options (retry and cancel) I click cancel to cancel my print.
Quick summary:
While printing many pages, and printer runs out of paper, you cancel the print. Light blinks. Put paper and press button, it takes the paper and prints half-way. Stops. Paper stuck till you ask for one more print.
One full sheet wasted, contributing to global warming and less respect for the HPLIP Linux driver.
I'm running Ubuntu 8.04 (up to date) with a HP Deskjet 3745 printer.
Thank you!
Changed in hplip (Ubuntu): | |
status: | Invalid → New |
Once the job data has been sent to the printer it's outside the cups control and the job can't be canceled from cups, but it can be canceled from the printer.
There isn't anyway to recall the data already processed by the printer.
If I am understanding your request correctly.
Thanks for your report and support of HPLIP.
Aaron