Since Ubuntu 23.10 driverless printing is broken using a HP Color LaserJet MFP 280nw

[Rainer Weninger]

The print hangs in the queue and wont get printed. It worked with 22.04 and I think 22.10. But since driverless 2.0.0 it didnt work anymore.

The error is: cfFilterExternal (ipp): Backend (PID 537356) stopped with status 4.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: cups 2.4.7-1.2ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CupsErrorLog:
 W [04/Jun/2024:07:23:28 +0200] Printer drivers are deprecated and will stop working in a future version of CUPS. See https://github.com/OpenPrinting/cups/issues/103
 E [04/Jun/2024:07:23:28 +0200] Missing value on line 440 of /var/cache/cups/job.cache.
 W [04/Jun/2024:09:11:26 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M280nw_83DB46-Gray..\' already exists
 W [04/Jun/2024:09:11:26 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M280nw_83DB46-DeviceN..\' already exists
CurrentDesktop: KDE
Date: Tue Jun 4 22:16:44 2024
InstallationDate: Installed on 2022-10-13 (600 days ago)
InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lpstat: device for HP_ColorLaserJet_MFP_M278-M281: dnssd://HP%20Color%20LaserJet%20MFP%20M280nw%20(83DB46)._pdl-datastream._tcp.local/?uuid=564e424e-4d34-5638-4b32-9c7bef83db46
MachineType: ASUS System Product Name
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_ColorLaserJet_MFP_M278-M281.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_ColorLaserJet_MFP_M278-M281.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=bbfb5c10-aebe-4f03-ba37-aa48af5e7bf8 ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: cups
UpgradeStatus: Upgraded to noble on 2024-05-27 (9 days ago)
dmi.bios.date: 12/03/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B550-E GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd12/03/2020:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-EGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

[Till Kamppeter (till-kamppeter)]

Please first remove any remainder from previous attempts:

cancel -a
cupsenable HP_ColorLaserJet_MFP_M278-M281

Could you then run the command

cupsctl --debug-logging

And do another print attempt. If it fails again, attach the following files

/var/log/cups/error_log
/etc/cups/ppd/HP_ColorLaserJet_MFP_M278-M281.ppd

Please attach the files one by one, do not compress them and do not package them together. Thanks.