Canon MF731 will not print
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Printer works fine on other computers and worked on this one until I reimaged it with new harddrive. Computer reports that printing is successful, but nothing prints.
ping 192.168.1.19
PING 192.168.1.19 (192.168.1.19) 56(84) bytes of data.
64 bytes from 192.168.1.19: icmp_seq=1 ttl=64 time=100 ms
nmap 192.168.1.19
Starting Nmap 7.80 ( https:/
Nmap scan report for 192.168.1.19
Host is up (0.049s latency).
Not shown: 995 closed ports
PORT STATE SERVICE
80/tcp open http
443/tcp open https
515/tcp open printer
631/tcp open ipp
9100/tcp open jetdirect
/usr/lib/
network socket:
sudo /usr/lib/
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Ignoring local service Canon_MF731C_733C @ t420.
DEBUG: Querying "Canon\
DEBUG: Querying "Canon\
DEBUG: Querying "Canon\
DEBUG: sent=0, count=3
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "rp=ipp/print".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=10".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
DEBUG2: query_callback: "usb_CMD=
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Scan=T".
DEBUG2: query_callback: "Fax=F".
DEBUG2: query_callback: "URF=ADOBERGB24
DEBUG2: query_callback: "kind=document,
DEBUG2: query_callback: "print_wfds=T".
DEBUG2: query_callback: "mopria-
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "rp=ipp/print".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=10".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
DEBUG2: query_callback: "usb_CMD=
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Scan=T".
DEBUG2: query_callback: "Fax=F".
DEBUG2: query_callback: "URF=ADOBERGB24
DEBUG2: query_callback: "kind=document,
DEBUG2: query_callback: "print_wfds=T".
DEBUG2: query_callback: "mopria-
DEBUG2: query_callback(
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=20".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=20".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
DEBUG2: query_callback(
DEBUG2: query_callback(
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=30".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
DEBUG2: query_callback(
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=30".
DEBUG2: query_callback: "ty=Canon MF731C/733C".
DEBUG2: query_callback: "product=
DEBUG2: query_callback: "pdl=applicatio
DEBUG2: query_callback: "adminurl=http://
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=F".
DEBUG2: query_callback: "Sort=F".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=
DEBUG2: query_callback: "UUID=6d4ff0ce-
network dnssd:/
DEBUG: sent=3, count=3
lpinfo -v
network socket
network beh
file cups-brf:/
network ipps
network ipp
network lpd
network http
network https
direct hp
direct hpfax
network dnssd:/
network ipp://Canon%
network socket:
uname -a
Linux t420 6.2.0-37-generic #38~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 2 18:01:13 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
Diagnostic Output from Printing troubleshooter:
Page 1 (<troubleshoot.
{'cups_
Page 2 (<troubleshoot.
{'cups_dest': <cups.Dest Canon_MF731C_733C (default)>,
'cups_instance': None,
'cups_queue': 'Canon_
'cups_
Page 3 (<troubleshoot.
{'cups_
'cups_
'cups_
'is_cups_class': False,
'local_
Page 4 (<troubleshoot.
{'printer_
Page 5 (<troubleshoot.
{'cups_
Page 6 (<troubleshoot.
{'cups_
'error_
'error_
'error_
'error_
Page 7 (<troubleshoot.
{'test_
'test_
'test_
'test_
'test_
Page 8 (<troubleshoot.
{'error_
Page 9 (<troubleshoot.
{'printer_
'system_
'user_
'user_