Brother MFC-J825DW squares copy number when printing

Bug #2041721 reported by David Tombs
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Using the default "implicitclass" printer setup by Ubuntu, printing to my Brother MFC-J825DW "squares" the number of copies. E.g., trying to do 2 copies prints 4 and trying to do 3 copies prints 9.

I manually added the printer using the "dnssd" connection instead, and using that one resolves the issue.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cups 2.4.1op1-1ubuntu4.7
ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CupsErrorLog:
 W [28/Oct/2023:09:27:48 -0400] Printer drivers are deprecated and will stop working in a future version of CUPS. See https://github.com/OpenPrinting/cups/issues/103
 W [28/Oct/2023:10:00:49 -0400] Printer drivers are deprecated and will stop working in a future version of CUPS. See https://github.com/OpenPrinting/cups/issues/103
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 28 10:29:52 2023
InstallationDate: Installed on 2023-01-22 (278 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lpstat:
 device for Brother_MFC_J825DW: implicitclass://Brother_MFC_J825DW/
 device for MFC-J825DW-2: dnssd://Brother%20MFC-J825DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-001ba9a45fbe
MachineType: Dell Inc. Inspiron 3537
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_MFC_J825DW.ppd', '/etc/cups/ppd/MFC-J825DW-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_MFC_J825DW.ppd: Permission denied
 grep: /etc/cups/ppd/MFC-J825DW-2.ppd: Permission denied
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-35-generic root=UUID=2b653741-a62a-4f80-8671-24ffbfe5cd2c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0MJNYC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.ec.firmware.release: 1.1
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/27/2019:efr1.1:svnDellInc.:pnInspiron3537:pvrA12:rvnDellInc.:rn0MJNYC:rvrA00:cvnDellInc.:ct8:cvrA12:skuInspiron3537:
dmi.product.family: 00
dmi.product.name: Inspiron 3537
dmi.product.sku: Inspiron 3537
dmi.product.version: A12
dmi.sys.vendor: Dell Inc.

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David Tombs (dgtombs) wrote :
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