specifying number of copies doesn't work

[Jonathan Kamens]

When printing to the printer "m479" shown in the attached config files, specifying the number of copies to print doesn't work, i.e., I always get one copy. This is true both from GUI print dialogs and from lp on the command line.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: cups 2.4.2-1ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Uname: Linux 5.19.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.24.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 15 11:18:58 2023
InstallationDate: Installed on 2019-01-02 (1505 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat:
 device for driverless: dnssd://HP%20LaserJet%20500%20color%20M551%20%5B1637DA%5D._ipp._tcp.local/?uuid=4fdf33cc-d7b2-45f9-9abe-dae7fdcadfd0
 device for duplex: socket://m551dn.kamens.brookline.ma.us:9100
 device for m479: dnssd://HP%20Color%20LaserJet%20Pro%20M478f-9f%20%5B3279B8%5D._ipp._tcp.local/?uuid=79d14a5b-3a77-5110-ffd7-f7efed848aa6
 device for simplex: socket://m551dn.kamens.brookline.ma.us:9100
MachineType: Acer Predator G6-710
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/simplex.ppd', '/etc/cups/ppd/driverless.ppd', '/etc/cups/ppd/duplex.ppd', '/etc/cups/ppd/m479.ppd'] failed with exit code 2: grep: /etc/cups/ppd/simplex.ppd: Permission denied
 grep: /etc/cups/ppd/driverless.ppd: Permission denied
 grep: /etc/cups/ppd/duplex.ppd: Permission denied
 grep: /etc/cups/ppd/m479.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
Snap.Changes: no changes found
SourcePackage: cups
UpgradeStatus: Upgraded to lunar on 2022-11-24 (82 days ago)
dmi.bios.date: 05/18/2016
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A4
dmi.board.name: Predator G6-710
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A4:bd05/18/2016:br5.11:svnAcer:pnPredatorG6-710:pvr:rvnAcer:rnPredatorG6-710:rvr:cvnAcer:ct3:cvr:sku:
dmi.product.family: Acer Desktop
dmi.product.name: Predator G6-710
dmi.sys.vendor: Acer