Activity log for bug #1971242

Date Who What changed Old value New value Message
2022-05-03 06:31:35 dm bug added bug
2022-05-03 08:27:02 Ubuntu Foundations Team Bug Bot tags bot-comment
2022-05-03 09:55:54 dm bug task added okular (Ubuntu)
2022-05-03 09:57:04 dm bug task added atril (Ubuntu)
2022-05-09 06:57:45 Rémi Floriot bug added subscriber Rémi Floriot
2022-05-28 12:11:00 Paul White affects ubuntu cups (Ubuntu)
2022-05-28 12:11:12 Paul White tags bot-comment bot-comment jammy
2022-07-02 09:59:45 Graeme Hewson bug watch added https://github.com/OpenPrinting/cups/issues/421
2022-07-02 09:59:54 Launchpad Janitor atril (Ubuntu): status New Confirmed
2022-07-02 09:59:54 Launchpad Janitor cups (Ubuntu): status New Confirmed
2022-07-02 09:59:54 Launchpad Janitor okular (Ubuntu): status New Confirmed
2022-07-04 12:20:01 Paul White bug task added cups
2022-07-05 12:26:59 Bug Watch Updater cups: status Unknown New
2022-07-14 13:42:02 Graeme Hewson bug added subscriber Graeme Hewson
2023-04-07 12:24:13 Laurent Bonnaud bug added subscriber Laurent Bonnaud
2023-04-14 07:50:57 Robert bug added subscriber Robert
2023-05-15 08:41:44 Christian Schlittchen bug added subscriber Christian Schlittchen
2023-05-23 10:33:28 Bug Watch Updater cups: status New Fix Released
2023-06-02 08:58:36 Sebastien Bacher cups (Ubuntu): importance Undecided High
2023-06-02 08:58:36 Sebastien Bacher cups (Ubuntu): assignee Till Kamppeter (till-kamppeter)
2023-06-02 09:00:28 Sebastien Bacher bug added subscriber Sebastien Bacher
2023-06-14 12:43:53 Till Kamppeter nominated for series Ubuntu Lunar
2023-06-14 12:43:53 Till Kamppeter bug task added okular (Ubuntu Lunar)
2023-06-14 12:43:53 Till Kamppeter bug task added cups (Ubuntu Lunar)
2023-06-14 12:43:53 Till Kamppeter bug task added atril (Ubuntu Lunar)
2023-06-14 12:44:17 Till Kamppeter cups (Ubuntu Lunar): importance Undecided High
2023-06-14 13:15:14 Till Kamppeter description After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it: lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS: sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line FiileDevice Yes ans start CUPS again: sudo systemctl start cups Then create a queue using the attached sample PPD file: lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Chcke whether it contains a line @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low.
2023-06-14 13:17:02 Till Kamppeter attachment added Ricoh-PDF_Printer-PDF.ppd https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1971242/+attachment/5679703/+files/Ricoh-PDF_Printer-PDF.ppd
2023-06-14 16:21:33 Till Kamppeter cups (Ubuntu Lunar): status New In Progress
2023-06-14 16:21:38 Till Kamppeter cups (Ubuntu): status Confirmed Fix Committed
2023-06-14 16:24:06 Till Kamppeter bug added subscriber Ubuntu Stable Release Updates Team
2023-06-14 16:24:31 Till Kamppeter nominated for series Ubuntu Jammy
2023-06-14 16:24:31 Till Kamppeter bug task added okular (Ubuntu Jammy)
2023-06-14 16:24:31 Till Kamppeter bug task added cups (Ubuntu Jammy)
2023-06-14 16:24:31 Till Kamppeter bug task added atril (Ubuntu Jammy)
2023-06-14 16:24:52 Till Kamppeter bug task deleted cups (Ubuntu Lunar)
2023-06-14 16:25:01 Till Kamppeter cups (Ubuntu Jammy): importance Undecided High
2023-06-14 16:25:04 Till Kamppeter cups (Ubuntu Jammy): status New In Progress
2023-06-14 16:25:20 Till Kamppeter bug task deleted okular (Ubuntu Lunar)
2023-06-14 16:25:26 Till Kamppeter bug task deleted okular (Ubuntu Jammy)
2023-06-14 16:25:32 Till Kamppeter bug task deleted atril (Ubuntu Lunar)
2023-06-14 16:25:37 Till Kamppeter bug task deleted atril (Ubuntu Jammy)
2023-06-15 03:43:39 Ubuntu Archive Robot bug added subscriber Till Kamppeter
2023-06-17 00:22:21 Steve Langasek description After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it: lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS: sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line FiileDevice Yes ans start CUPS again: sudo systemctl start cups Then create a queue using the attached sample PPD file: lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Chcke whether it contains a line @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low. After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command     lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it:     lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do     lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS:     sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line     FiileDevice Yes and start CUPS again:     sudo systemctl start cups Then create a queue using the attached sample PPD file:     lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Chcke whether it contains a line     @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line     @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low.
2023-06-17 00:23:04 Steve Langasek cups (Ubuntu Jammy): status In Progress Fix Committed
2023-06-17 00:23:06 Steve Langasek bug added subscriber SRU Verification
2023-06-17 00:23:10 Steve Langasek tags bot-comment jammy bot-comment jammy verification-needed verification-needed-jammy
2023-06-19 07:05:11 Till Kamppeter cve linked 2022-26691
2023-06-19 07:05:11 Till Kamppeter cve linked 2023-32324
2023-06-19 07:05:23 Till Kamppeter cups (Ubuntu): status Fix Committed Fix Released
2023-06-19 07:10:33 Till Kamppeter description After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command     lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it:     lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do     lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS:     sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line     FiileDevice Yes and start CUPS again:     sudo systemctl start cups Then create a queue using the attached sample PPD file:     lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Chcke whether it contains a line     @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line     @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low. After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command     lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it:     lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do     lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS:     sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line     FiileDevice Yes and start CUPS again:     sudo systemctl start cups Then create a queue using the attached sample PPD file:     lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Check whether it contains a line     @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line     @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low.
2023-06-22 18:09:34 Nicola Soranzo bug added subscriber Nicola Soranzo
2023-06-22 18:20:50 Sebastien Bacher cups (Ubuntu Jammy): status Fix Committed Triaged
2023-06-22 18:20:58 Sebastien Bacher cups (Ubuntu Jammy): assignee Till Kamppeter (till-kamppeter)
2023-07-01 05:52:22 Steve Langasek cups (Ubuntu Jammy): status Triaged Fix Committed
2023-07-10 10:41:15 David Marzal bug added subscriber David Marzal
2023-07-12 19:19:57 Till Kamppeter tags bot-comment jammy verification-needed verification-needed-jammy bot-comment jammy verification-done verification-done-jammy
2023-07-13 23:29:57 Andreas Hasenack bug added subscriber Andreas Hasenack
2023-07-21 15:57:23 Till Kamppeter nominated for series Ubuntu Lunar
2023-07-21 15:57:23 Till Kamppeter bug task added okular (Ubuntu Lunar)
2023-07-21 15:57:23 Till Kamppeter bug task added cups (Ubuntu Lunar)
2023-07-21 15:57:23 Till Kamppeter bug task added atril (Ubuntu Lunar)
2023-07-21 15:57:33 Till Kamppeter bug task deleted atril (Ubuntu Lunar)
2023-07-21 15:57:38 Till Kamppeter bug task deleted okular (Ubuntu Lunar)
2023-07-21 15:57:47 Till Kamppeter cups (Ubuntu Lunar): importance Undecided High
2023-07-21 15:57:59 Till Kamppeter cups (Ubuntu Lunar): status New In Progress
2023-07-21 17:32:32 Steve Langasek cups (Ubuntu Lunar): status In Progress Fix Committed
2023-07-21 17:32:38 Steve Langasek tags bot-comment jammy verification-done verification-done-jammy bot-comment jammy verification-done-jammy verification-needed verification-needed-lunar
2023-08-16 10:08:41 Till Kamppeter description After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command     lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it:     lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do     lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS:     sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line     FiileDevice Yes and start CUPS again:     sudo systemctl start cups Then create a queue using the attached sample PPD file:     lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Check whether it contains a line     @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line     @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low. After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF document. The print appears always b/w regardless color printing was enabled or not. Printing from LibreOffice produces a color print. This behavior (bug) is reproducible on three upgraded machines. It would be nice to have color print back again. [ Impact ] If the PPD file for a printer has a ColorModel option and the only choice in it for printing in color is not named RGB but CMYK instead, the printer cannot be made printing in color with intuitive methods, usually selcting the color choice in the print dialog (which makes ColorModel=CMYK be sent along with the job). Only an ugly command-line-based workaround, running the command     lpadmin -p PRINTER -o print-color-mode-default=color makes the printer print in color. An example for printers with such PPDs are printers from RICOH and OEM (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are affected. [ Test Plan ] Remove the workaround if you had applied it:     lpadmin -p PRINTER -R print-color-mode-default If you have an affected printer, print a PDF file (or use the print functionality in an application) with colored content and choose the setting for color printing in the print dialog. When printing via command line do     lp -d PRINTER -o ColorModel=CMYK FILE.pdf Without the SRU applied you will get a grayscale/monochrome printout, with it applied, you will get a colored printout. To test without a printer: Stop CUPS:     sudo systemctl stop cups Edit /etc/cups/cups-files.conf to have a line     FileDevice Yes and start CUPS again:     sudo systemctl start cups Then create a queue using the attached sample PPD file:     lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-PDF.ppd Print a file to this queue as described above. When the job is done ("lpstat" does not show it any more), open /tmp/printout with a text editor. Check whether it contains a line     @PJL SET RENDERMODE=COLOR near its beginning, and NOT a line     @PJL SET RENDERMODE=GRAYSCALE [ Where problems could occur ] The patches are simple and they are also for some time in newer CUPS versions (2.4.2 and newer) which are included in several distributions (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about color printing. So the regression potential is very low.
2023-09-11 13:12:04 Konrad Bucheli bug added subscriber Konrad Bucheli
2023-09-12 13:57:59 Marc Deslauriers tags bot-comment jammy verification-done-jammy verification-needed verification-needed-lunar bot-comment jammy verification-done verification-done-jammy verification-done-lunar
2023-09-12 16:39:37 Launchpad Janitor cups (Ubuntu Lunar): status Fix Committed Fix Released
2023-09-12 16:39:37 Launchpad Janitor cve linked 2023-32360
2023-09-12 16:39:39 Launchpad Janitor cups (Ubuntu Jammy): status Fix Committed Fix Released
2023-09-24 09:03:52 Laurent Bonnaud okular (Ubuntu): status Confirmed Invalid
2023-09-24 09:04:14 Laurent Bonnaud atril (Ubuntu): status Confirmed Invalid