Printer LJ1018 not printing

Bug #1959872 reported by Andrew Ohis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

it doesn't report any error message, the printer doesnt just print

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 3 10:01:03 2022
InstallationDate: Installed on 2021-11-22 (72 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
Lpstat: device for HP-LaserJet-1018: hp:/usb/HP_LaserJet_1018?serial=KP218R3
MachineType: LENOVO 20AL008YUS
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-1018.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-1018.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-43-generic root=UUID=9ccd4b52-6d4c-404c-8cc0-4c9c00f3045e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2016
dmi.bios.release: 2.35
dmi.bios.vendor: LENOVO
dmi.bios.version: GIET85WW (2.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AL008YUS
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.ec.firmware.release: 1.17
dmi.modalias: dmi:bvnLENOVO:bvrGIET85WW(2.35):bd03/10/2016:br2.35:efr1.17:svnLENOVO:pn20AL008YUS:pvrThinkPadX240:skuLENOVO_MT_20AL_BU_Think_FM_ThinkPadX240:rvnLENOVO:rn20AL008YUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X240
dmi.product.name: 20AL008YUS
dmi.product.sku: LENOVO_MT_20AL_BU_Think_FM_ThinkPad X240
dmi.product.version: ThinkPad X240
dmi.sys.vendor: LENOVO

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Andrew Ohis (andy-oh) wrote :
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