Richo Aficio SG3110DN Driver Not Working

[Don McCormick]

Just dual booted Ubuntu 20.04 and all works well except the printer driver for Ricoh Aficio SG3110DN provided in Add New Printer indicates that the printer is not responding. Printer works fine on same machine using Windows 10 OS.
What is the fix?

Printing trounleshooter:

Retrieve Journal Entries

No system journal entries were found. This may be because you are not an administrator. To fetch journal entries please run this command:

su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt

Status Messages:

There are status messages associated with this queue.

The printer’s state message is: ‘The printer is not responding.’.

Printing troubleshooter

Sorry!

There is not obvious solution to this problem. Your answers have been collected together with other useful information. If you would like to report a bug, please include this information.

>Diagnostic Output (Advanced)
su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt

[Don McCormick (ub6884261)]

Paul,

Thanks for responding to the bug report. Have been attempting to get
this Ricoh Aficio SG3110DN printer working on Ubuntu 20.04 for a few
days now with no success. Works fine with Windows 10, so I am stumped.

Any ideas?

Don McCormick

On 12/23/21 11:22 AM, Paul White wrote:
> ** Tags added: focal
>
> ** Package changed: ubuntu => cups (Ubuntu)
>