printer says job completed but printer keeps pumping out blank pages and i have to turn off printer. Tried using Epson driver too and same result

Bug #1947891 reported by roadrash
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Printer installs ok but when I send a job it says completed but printer just keeps pumping out blank pages and i have to turn the printer off. I also downloaded the official Epson driver too and got same result with that too.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: cups 2.3.3op2-7ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 20 17:56:35 2021
InstallationDate: Installed on 2021-10-19 (1 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Lpstat: device for Stylus-SX600FW: dnssd://EPSON._printer._tcp.local/
Lsusb:
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 1bcf:2c18 Sunplus Innovation Technology Inc. HD WebCam
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E1-571
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Stylus-SX600FW.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Stylus-SX600FW.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic root=UUID=fe427a7e-bf0c-4b48-9f93-78b19efdbd36 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/11/2013
dmi.bios.release: 2.15
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.15
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:br2.15:efr0.0:svnAcer:pnAspireE1-571:pvrV2.15:skuAspireE1-571_064B_V2.15:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
dmi.product.family: Type1Family
dmi.product.name: Aspire E1-571
dmi.product.sku: Aspire E1-571_064B_V2.15
dmi.product.version: V2.15
dmi.sys.vendor: Acer

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roadrash (roadrash) wrote :
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