System unable to process print request. It shows either 'Processing' or 'Pending' and no paper is printed.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I am trying to print a file from Ubuntu 20.04 (64-bit) using printer Canon LBP2900 with its official driver named 'Canon LBP2900 CAPT ver.1.5'. When a printing job is assigned to it, it keeps on showing either 'Processing' or 'Pending' and does not print anything.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSign
Uname: Linux 5.8.0-63-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CupsErrorLog:
W [16/Aug/
E [16/Aug/
W [16/Aug/
W [16/Aug/
E [16/Aug/
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 16 21:40:54 2021
InstallationDate: Installed on 2021-07-01 (46 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for LBP2900: usb://Canon/
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/17/2007
dmi.bios.release: 8.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.30
dmi.board.name: ConRoe1333-D667
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
NOTE: I have already installed the following 64-bit drivers (.deb) using Ubuntu Software: common_ 3.21-1_ amd64.deb capt_2. 71-1_amd64. deb
1) cndrvcups-
2) cndrvcups-