Canon printer will not print. Message shows it does print. I can scan

Bug #1927136 reported by Keith Jones on 2021-05-04
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)

Bug Description

Printer worked fine in version 18. Does not print in version 20. It will scan docs back to the computer.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 4 12:36:48 2021
InstallationDate: Installed on 2019-12-07 (514 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
 device for Canon-MG3200-series: usb://Canon/MG3200%20series?serial=120A84&interface=1
 device for localhost: ///dev/null
MachineType: Dell Inc. Vostro 230
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MG3200-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MG3200-series.ppd: Permission denied
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-72-generic root=UUID=5b75bf38-459b-47b1-95cd-d4beda9dbc47 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2021-03-08 (56 days ago) 07/07/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0 07N90W
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd07/07/2010:svnDellInc.:pnVostro230:pvr00:rvnDellInc.:rn07N90W:rvrA01:cvnDellInc.:ct3:cvrNotSpecified: 0 Vostro 230
dmi.product.sku: 0
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

Keith Jones (kdj922us) wrote :
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