When printing with my Brother hl-2170w printer I keep getting an invalid page range error on a blank page, after the desired pages are printed

[Onyeje Bose]

When I run uname -a, this is basically what I get:
"5.8.0-38-generic #43~20.04.1-Ubuntu SMP Tue Jan 12 16:39:47 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux"

apt-cache policy cups gives me the following:

cups:
  Installed: 2.3.1-9ubuntu1.1
  Candidate: 2.3.1-9ubuntu1.1
  Version table:
 *** 2.3.1-9ubuntu1.1 500
        500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
        100 /var/lib/dpkg/status
     2.3.1-9ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
===============================================================================

4 and 5 are being answered together...

Before the upgrade, I was able to print one or more pages, and not see the extra error page.
This is the desired behavior.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.8.0-38.43~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 23 13:15:24 2021
InstallationDate: Installed on 2020-12-21 (33 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for SCRIBE: dnssd://Brother%20HL-2170W%20series._pdl-datastream._tcp.local/
MachineType: Dell Inc. Inspiron 7773
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/SCRIBE.ppd'] failed with exit code 2: grep: /etc/cups/ppd/SCRIBE.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-38-generic root=UUID=9899e123-f378-4328-a399-78cd6361f58e ro quiet splash resume=UUID=46e80ad1-16de-4fdf-b1f7-96f4f58b1c57
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: 0R58C3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd09/14/2017:br1.2:svnDellInc.:pnInspiron7773:pvr:rvnDellInc.:rn0R58C3:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7773
dmi.product.sku: 0809
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[sokolov (daniel-sokolov)]

I also get additional pages printed with an error message. It reads

"Invalid page range: none printer-location= marker-levels=36"

uname -a gives me:

Linux 5.4.0-73-generic #82-Ubuntu SMP Wed Apr 14 17:39:42 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

apt-cache policy cups gives me the following:

 Installed: 2.3.1-9ubuntu1.1
  Candidate: 2.3.1-9ubuntu1.1
  Version table:
 *** 2.3.1-9ubuntu1.1 500

My computer has an Intel Xeon CPU.

My printer is a Dell E514dw, which is a rebadged Brother MFC-L5750DW (except for the printer cartridges).

[sokolov (daniel-sokolov)]

However, it is not 100% reproducable.

[tedo (ted1)]

This should be fixed upstream, see https://github.com/OpenPrinting/cups-filters/issues/422 and the included comments.

[tedo (ted1)]

Upstream bugfix released in https://github.com/OpenPrinting/cups-filters/releases/tag/1.28.11

[sokolov (daniel-sokolov)]

Is there a regression? I suddenly had this problem again. I wanted to print a single page, but received three. Two of them say just this:

Invalid page range Drum \\\ Unit printer-state=3 printer-uri-supported=ipp

uname -a:

Linux 5.4.0-135-generic #152-Ubuntu SMP Wed Nov 23 20:19:22 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

apt-cache policy cups
cups:
  Installed: 2.3.1-9ubuntu1.2
  Candidate: 2.3.1-9ubuntu1.2
  Version table:
 *** 2.3.1-9ubuntu1.2 500
     2.3.1-9ubuntu1 500

My computer has an Intel Xeon CPU.

My printer is a Dell E514dw, which is a rebadged Brother MFC-L5750DW (except for the printer cartridges).

[Robert Liu (robertliu)]

I also observed this issue on my laptop with 20.04.

I created a patched version in this PPA[1] and it seems the issue is resolved with the patch mentioned in comment #5.
If anyone can confirm the patched version does help, I'll submit the patch for SRU.

[1] https://launchpad.net/~robertliu/+archive/ubuntu/lp-1912911