Acroread prints only first page of a range (recent change in behaviour)

Bug #1906166 reported by Bernard Moreton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

This problem has occurred before

https://www.spinics.net/linux/fedora/fedora-users/msg439365.html
proposed "In Adobe Reader 9:

    Choose File > Print.
    Click on Advanced.
    Under Font and Resource Policy, select Send for Each Page."
but this does not solve the problem, and the change is not persistent anyway.

This bug report (sorry, I know RedHat is different!)
https://bugzilla.redhat.com/show_bug.cgi?id=1008166
where the problem was traced to a cups filter
" .... I updated to cups-filters-1.0.41-4.fc20, and this fixed my acroread printing problem: ranges are now printed well."

which is why I report the bug against cups, not against Acroread - which of course is 3rd-party anyway. As I say, printing worked ok until recently. Evince prints the same documet ok on the same printer - but isn't so good on booklet printing.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog: E [29/Nov/2020:15:45:33 +0000] [Job 1150] File \'\' not found
CurrentDesktop: X-Cinnamon
Date: Sun Nov 29 15:54:46 2020
InstallationDate: Installed on 2017-03-09 (1360 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lpstat:
 device for EPSON_WF_7710_Series: implicitclass://EPSON_WF_7710_Series/
 device for HP-Officejet: hp:/net/Officejet_6300_series?ip=192.168.1.65
 device for HP-z-Fax: socket://localhost:9900
MachineType: Dell Inc. Inspiron 5767
Papersize: a4
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Officejet.ppd', '/etc/cups/ppd/EPSON_WF_7710_Series.ppd', '/etc/cups/ppd/HP-z-Fax.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Officejet.ppd: Permission denied
 grep: /etc/cups/ppd/EPSON_WF_7710_Series.ppd: Permission denied
 grep: /etc/cups/ppd/HP-z-Fax.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=beba05d5-5ee1-4288-a1c2-c425658b569f ro quiet splash pcie_aspm=off vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-09-30 (60 days ago)
dmi.bios.date: 11/30/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.9
dmi.board.name: 0PH0G6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.9:bd11/30/2016:svnDellInc.:pnInspiron5767:pvr:rvnDellInc.:rn0PH0G6:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5767
dmi.product.sku: 077E
dmi.sys.vendor: Dell Inc.

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Bernard Moreton (bernard-moreton-1) wrote :
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