Wrong driver is chosen

Bug #1903886 reported by neclepsio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

When adding an Epson Stylus SX235W (and possibly others) to Ubuntu 20.04 there is no error, but prints are heavily misaligned: colors are vertically off of centimetres. Driver is epson-201108w and model is recognized as "Epson Stylus Scan 2500 foomatic/stcolor"

If before installing the printer, you install the package printer-driver-gutenprint, it will be recognized as "Epson Stylus SX215+Gutenprint v5.3.3" and will work correctly.

As an additional note: in my previous Ubuntu 20.04 installation the printer installed but had an error on printing and I installed the package looking at CUPS logs. In a fresh installation, no error is shown, the prints work but with totally misaligned colors. I think this is a regression.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 17:47:53 2020
InstallationDate: Installed on 2020-10-27 (14 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for EPSON-Epson-Stylus-SX235: dnssd://Epson%20Stylus%20SX235._pdl-datastream._tcp.local/
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 05c8:03d2 Cheng Uei Precision Industry Co., Ltd (Foxlink) HP TrueVision HD Camera
 Bus 001 Device 003: ID 0bda:b00a Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 004: ID 062a:4180 MosArt Semiconductor Corp. 2.4G INPUT DEVICE
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 250 G7 Notebook PC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=7b9265a8-c279-4d43-852e-8f18f0c7cb8e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 86C1
dmi.board.vendor: HP
dmi.board.version: 89.35
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd07/31/2020:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn86C1:rvr89.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 1F3N0EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

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neclepsio (neclepsio) wrote :
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