Cannnot use printer because of some apparmor access right

Bug #1899538 reported by Richard
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

My Epson printer disappeared from the list of registered printers.

I could not assign a suitable driver, even though a relevant package supplied by Epson was already installed (under /opt).
It turned out that the logs contained messages like this one:

audit: type=1400 audit(1602529987.370:8039): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/home/_opt/epson-inkjet-printer-stylus-photo-px810fw-series/ppds/" pid=29169 comm="cups-driverd" requested_mask="r" denied_mask="r" fsuid=7 ouid=0

As explained in https://wiki.ubuntu.com/DebuggingPrintingProblems#AppArmor_Protection_of_the_printing_system,
a workaround is to install apparmor-utils and run `aa-complain cupsd'.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-7642.46~1598628707~20.04~040157c~dev-generic 5.4.44
Uname: Linux 5.4.0-7642-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 12 23:30:38 2020
InstallationDate: Installed on 2020-08-14 (59 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for Epson-Stylus-Photo-PX710W: dnssd://EPSONF904BC._printer._tcp.local/
MachineType: System76, Inc. Pangolin Performance
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Epson-Stylus-Photo-PX710W.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Epson-Stylus-Photo-PX710W.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-7642-generic root=UUID=675a1866-9c2b-49b9-a2c5-c131e736d65c ro quiet splash acpi_os_name=Linux acpi_osi= vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/25/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Pangolin Performance
dmi.board.vendor: System76, Inc.
dmi.board.version: panp9
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/25/2012:svnSystem76,Inc.:pnPangolinPerformance:pvrpanp9:rvnSystem76,Inc.:rnPangolinPerformance:rvrpanp9:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Pangolin Performance
dmi.product.sku: Not Applicable
dmi.product.version: panp9
dmi.sys.vendor: System76, Inc.

Revision history for this message
Richard (rimcaw) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.