Printing garbage to Brother HL-L2375DW printer

Bug #1892712 reported by Craig McQueen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Starting a few weeks ago, sometimes trying to print ends up printing pages and pages of garbage/junk/mojibake.

It's not all the time. Printer drivers are somewhat mysterious, because if I delete them, they automatically reappear. Often a program will list two printer drivers for the one printer, and one of them prints okay while the other prints garbage, and it's not at all obvious which is which.

This affects two Ubuntu PCs, one a desktop running Ubuntu 20.04.1, the other a laptop running Lubuntu 20.04.1.

The printer is on the network. I guess the computers find it via Zeroconf.

The problem seems to be Ubuntu, rather than the printer, because printing from a Windows PC works fine. And, for months, printing from Ubuntu also worked fine.

I also noticed earlier, several months back, that double-sided printing was misbehaving, always flipping on the short edge rather than the long edge, no matter which was selected. Short edge is the setting I usually don't want -- the other side is effectively upside down.

I have also noticed that selecting 2 or more copies doesn't print multiple copies, but just one copy.

Tags: printer
Revision history for this message
Craig McQueen (cmcqueen1975) wrote :

Bug #1832646 sounds similar.

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