Unable to add local printer. cups hanging

Bug #1885310 reported by Peter D Knight
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Initially added epson c60 stylus but it installed with filter error.
Deleted printer from cups , added new printer.
Added the epson printer , selected the .ppd file that worked in 1904 and clicked add printer.
Cups just sits and thinks.
Same happens if I use the applications/System/printers menu.
Thanks
Peter

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups-daemon 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Jun 26 18:16:57 2020
ExecutablePath: /usr/sbin/cupsd
InstallationDate: Installed on 2020-06-01 (25 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: EPSON-Stylus-C60: Epson Stylus C60 - CUPS+Gutenprint v5.3.1
ProcAttrCurrent: /usr/sbin/cupsd (enforce)
ProcEnviron:
 LANG=en_ZA.UTF-8
 LANGUAGE=en_ZA:en
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=b750d723-abc0-43bf-bfd0-945d09637362 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0402
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5G41T-M LX3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0402:bd05/16/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5G41T-MLX3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Peter D Knight (pdk-knight) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.