Two sepearte installations of Ubuntu 20.04, one on my pc and one on a friend's both using the same iso. The installations proceeded flawlesly but neither of our multipurpose devices function. They appear in the settings>printer folder but printing fails on both. I suspect a similar issue. My printer is a Canon MP2550 while my friend's is a HP 6978 Officejet. The logs I have from running tests on the Canon are as followsare as follow
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
ET_DEVICE_ID string:
MFG:Canon;
bob@bob-
file cups-brf:/
network lpd
serial serial:
network beh
network socket
network https
network ipp
network http
network ipps
direct hp
direct usb://Canon/
direct parallel:/dev/lp0
direct hpfax
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSign
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Wed May 20 20:35:25 2020
InstallCmdLine: file=/cdrom/
InstallationDate: Installed on 2020-05-21 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)
affects: | ubiquity (Ubuntu) → cups (Ubuntu) |