Two sepearte installations of Ubuntu 20.04, one on my pc and one on a friend's both using the same iso. The installations proceeded flawlesly but neither of our multipurpose devices function. They appear in the settings>printer folder but printing fails on both. I suspect a similar issue. My printer is a Canon MP2550 while my friend's is a HP 6978 Officejet. The logs I have from running tests on the Canon are as followsare as follow

Bug #1879841 reported by Robert Poirier
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

ET_DEVICE_ID string:
MFG:Canon;CMD:BJL,BJRaster3,BSCCe,IVEC,IVECPLI;MDL:MG2500 series;CLS:PRINTER;DES:Canon MG2500 series;VER:1.070;STA:10;FSI:00;HRI:2;MSI:AOFF,B030,E3,HASF,JOFF,K21000700;PDR:3;PSE:KJRL20621;CID:CA_BJR356_IJP;
bob@bob-EP45-UD3R:~$ lpinfo -v
file cups-brf:/
network lpd
serial serial:/dev/ttyS0?baud=115200
network beh
network socket
network https
network ipp
network http
network ipps
direct hp
direct usb://Canon/MG2500%20series?serial=C4D4F0&interface=1
direct parallel:/dev/lp0
direct hpfax

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 20 20:35:25 2020
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
InstallationDate: Installed on 2020-05-21 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Poirier (rwpoirier) wrote :
affects: ubiquity (Ubuntu) → cups (Ubuntu)
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