Printing pdfs extremely slow

Bug #1879101 reported by Eric Hazen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

HP Laserjet 3030 prints PDFs with photos extremely slowly (sometimes 10 min per page).
Worked fine under Ubuntu 16.04.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Sat May 16 18:14:06 2020
InstallationDate: Installed on 2020-05-12 (4 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat:
 device for hp_LaserJet_3030: hp:/usb/hp_LaserJet_3030?serial=00CNBM023795
 device for hp_LaserJet_3030_fax: hpfax:/usb/hp_LaserJet_3030?serial=00CNBM023795
MachineType: MSI MS-7977
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/hp_LaserJet_3030.ppd', '/etc/cups/ppd/hp_LaserJet_3030_fax.ppd'] failed with exit code 2: grep: /etc/cups/ppd/hp_LaserJet_3030.ppd: Permission denied
 grep: /etc/cups/ppd/hp_LaserJet_3030_fax.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=a373b71f-c986-48fa-897f-bb1349f51f82 ro net.ifnames=0 biosdevname=0 quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.A0
dmi.board.asset.tag: Default string
dmi.board.name: Z170A GAMING M5 (MS-7977)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.A0:bd07/22/2016:svnMSI:pnMS-7977:pvr1.0:rvnMSI:rnZ170AGAMINGM5(MS-7977):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: Default string
dmi.product.name: MS-7977
dmi.product.sku: Default string
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Eric Hazen (hazen) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.