printer canon ip4600 only generic text mode

[technobab]

with ubuntu 19.10, my printer was working fine.
after upgrade to 20.04, cups cannot find the correct driver and install a generic text only driver.

now, to be able to print pictures and pdf's, I only have 2 solutions:
- boot windows 10 (through my grub multiboot)
- boot an ubuntu 19.10 iso file (through grub -> loop) --> ubuntu 19.10 iso (it still works fine)

the linux 64 driver is not available any more on canon site (only windows and mac)

please indicate driver location and installation instructions. thanks

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 28 17:25:41 2020
InstallationDate: Installed on 2020-04-27 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for iP4600: usb://Canon/iP4600%20series?serial=910778
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP4600.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP4600.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=810543d2-304c-4499-bd10-0e45cc37d01a ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0507
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2A74-AM SE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/10/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A74-AMSE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Andrzej Stamburski (stambur)]

I have the same problem with Canon MP560

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[technobab (mikesafe)]

dear Andrew,

I solved my problem by downloading
printer-drive-gutenprint_5.3.3-4_amd64.deb (debian package)

then installed with: sudo apt install
./printer-drive-gutenprint_5.3.3-4_amd64.deb

then the proper driver appears when you add the printer in settings, not
the useless generic text driver, which does not even work.

good luck.

mike

(first check your printer is supported at
https://www.openprinting.org/driver/gutenprint)

[technobab (mikesafe)]

sorry the correct name is printer-driver-gutenprint_5.3.3-4_amd64.deb

On 06/05/2020 07:35, technobab wrote:
> dear Andrew,
>
> I solved my problem by downloading
> printer-drive-gutenprint_5.3.3-4_amd64.deb (debian package)
>
> then installed with: sudo apt install
> ./printer-drive-gutenprint_5.3.3-4_amd64.deb
>
> then the proper driver appears when you add the printer in settings,
> not the useless generic text driver, which does not even work.
>
> good luck.
>
> mike
>
> (first check your printer is supported at
> https://www.openprinting.org/driver/gutenprint)
>

[Paul Hey (heyho74)]

Even easier...

sudo apt-get update

sudo apt-get install printer-driver-gutenprint

Connect printer and switch on.

Worked for me with Canon ip4600 and 20.04 desktop.

[Till Kamppeter (till-kamppeter)]

printer-driver-gutenprint should be seeded. Adding ubuntu-meta task.

[technobab (mikesafe)]

dear team of launchpad

i finally managed to get my canon ip4600 working by installing manually
a gutenprint driver as a .deb package from their site.

i will stay with kubuntu 20.04 for the whole LTS duration. i am fully
satisfied with this release.

thank you for your efforts

On 05/05/2020 12:36, Launchpad Bug Tracker wrote:
> Status changed to 'Confirmed' because the bug affects multiple users.
>
> ** Changed in: cups (Ubuntu)
> Status: New => Confirmed
>