cannot find network printer the add printer dialog just shows CUPS
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
the WP4535 printer in the logs is for a printer at home. I am at work and the printer here is not showing in the find printer dialog. It can also not be found by ip address however I can ping the printer in terminal. Other Ubuntu users on the same network can find the printer but they are using ubuntu 18.04 while I am on 19.10
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSign
Uname: Linux 5.3.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CupsErrorLog:
E [14/Jan/
E [14/Jan/
E [14/Jan/
E [14/Jan/
E [14/Jan/
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 14 18:39:35 2020
InstallationDate: Installed on 2019-12-19 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for EPSON_WP_
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:671b Microdia Integrated_
Bus 001 Device 002: ID 27c6:538c Goodix FingerPrint
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7386
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0THMD7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7386
dmi.product.sku: 0894
dmi.sys.vendor: Dell Inc.