unable to get a ricoh sp c240dn printer to work no drivers

Bug #1853998 reported by michael phillips
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

there is a list of ricoh printer drivers but not one for the spc240dn is there one in the list that can be used to operate this printer thanks

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.7
ProcVersionSignature: Ubuntu 4.15.0-70.79-generic 4.15.18
Uname: Linux 4.15.0-70-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 26 09:11:39 2019
InstallationDate: Installed on 2018-07-03 (510 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
Papersize: a4
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-70-generic root=UUID=b241fd26-73cb-4849-8c87-bff3b35292c9 ro acpi=force irqpoll quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/02/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.17
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1849
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.50
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.17:bd11/02/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0880110000305D10000620100:rvnHewlett-Packard:rn1849:rvr57.50:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0880110000305D10000620100
dmi.sys.vendor: Hewlett-Packard

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michael phillips (phillipsmichael) wrote :
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