cups not printing if authentication required by server

Bug #1852474 reported by Thomas Schweikle
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)

Bug Description

cups does not print if servers require authenticated users to print. No login-dialog is shown. Print jobs are on hold, waiting for legitimization. But no legitimization dialog will be shown.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-22.24-generic 5.3.7
Uname: Linux 5.3.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed Nov 13 19:23:18 2019
InstallationDate: Installed on 2019-09-09 (65 days ago)
InstallationMedia: Xubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
 device for KONICA-MINOLTA-C364Series-OpenOffice-PPD: smb://
 device for Lexmark_MX310dn: implicitclass://Lexmark_MX310dn/
 Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: VMware, Inc. VMware Virtual Platform
Papersize: letter
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd', '/etc/cups/ppd/Lexmark_MX310dn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd: Permission denied
 grep: /etc/cups/ppd/Lexmark_MX310dn.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.3.0-22-generic root=UUID=f99c1b40-4de7-4f4c-9d3f-c32918aa952c ro rootflags=subvol=@ quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install) 07/29/2019
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/29/2019:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

Revision history for this message
Thomas Schweikle (tps) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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