cups not printing if authentication required by server

[Thomas Schweikle]

cups does not print if servers require authenticated users to print. No login-dialog is shown. Print jobs are on hold, waiting for legitimization. But no legitimization dialog will be shown.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-22.24-generic 5.3.7
Uname: Linux 5.3.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed Nov 13 19:23:18 2019
InstallationDate: Installed on 2019-09-09 (65 days ago)
InstallationMedia: Xubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
 device for KONICA-MINOLTA-C364Series-OpenOffice-PPD: smb://srvmfg02-muc.bfs.de/drucker-muc
 device for Lexmark_MX310dn: implicitclass://Lexmark_MX310dn/
Lsusb:
 Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: VMware, Inc. VMware Virtual Platform
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd', '/etc/cups/ppd/Lexmark_MX310dn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/KONICA-MINOLTA-C364Series-OpenOffice-PPD.ppd: Permission denied
 grep: /etc/cups/ppd/Lexmark_MX310dn.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.3.0-22-generic root=UUID=f99c1b40-4de7-4f4c-9d3f-c32918aa952c ro rootflags=subvol=@ quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/29/2019
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/29/2019:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Thomas Schweikle (tps)]

Solved upstream with later versions of cups.