EPSON XP-960 printer unusable since installation of 19.10 (worked OK with 19.04)
This bug report was converted into a question: question #685657: EPSON XP-960 printer unusable since installation of 19.10 (worked OK with 19.04).
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
[code]
chris@chris-
btusb 57344 0
btrtl 20480 1 btusb
btbcm 16384 1 btusb
btintel 24576 1 btusb
bluetooth 581632 31 btrtl,btintel,
snd_usb_audio 241664 4
snd_usbmidi_lib 36864 1 snd_usb_audio
snd_hwdep 20480 2 snd_usb_
snd_rawmidi 36864 2 snd_seq_
usblp 24576 0
snd_pcm 106496 4 snd_hda_
snd 86016 28 snd_hda_
mc 53248 5 videodev,
usb_storage 77824 3 uas
usbhid 57344 0
hid 126976 2 usbhid,hid_generic
chris@chris-
Nov 2 17:51:20 chris-BlackTower dbus-daemon[1927]: [session uid=1000 pid=1927] Successfully activated service 'org.gnome.
Nov 2 17:51:20 chris-BlackTower systemd[1910]: Started GNOME Terminal Server.
Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # _g_io_module_
Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_fast: "/org/gnome/
Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # unwatch_fast: "/org/gnome/
Nov 2 17:51:20 chris-BlackTower gnome-shell[2136]: # watch_established: "/org/gnome/
Nov 2 17:51:22 chris-BlackTower wpa_supplicant[
Nov 2 17:51:58 chris-BlackTower xdg-desktop-
Nov 2 17:52:17 chris-BlackTower kernel: [ 5451.623104] usb 1-2: USB disconnect, device number 5
Nov 2 17:52:25 chris-BlackTower wpa_supplicant[
Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545188] audit: type=1400 audit(157271716
Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545588] audit: type=1400 audit(157271716
Nov 2 17:52:47 chris-BlackTower kernel: [ 5481.545989] audit: type=1400 audit(157271716
Nov 2 17:52:58 chris-BlackTower xdg-desktop-
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.424278] usb 1-2: new high-speed USB device number 6 using ehci-pci
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584559] usb 1-2: New USB device found, idVendor=04b8, idProduct=1109, bcdDevice= 1.00
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584565] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584568] usb 1-2: Product: XP-960 Series
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584570] usb 1-2: Manufacturer: EPSON
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.584573] usb 1-2: SerialNumber: 573553593033333299
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588547] usblp 1-2:1.1: usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04B8 pid 0x1109
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.588832] usb-storage 1-2:1.2: USB Mass Storage device detected
Nov 2 17:53:29 chris-BlackTower kernel: [ 5523.589015] scsi host6: usb-storage 1-2:1.2
Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/
Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device
Nov 2 17:53:29 chris-BlackTower systemd[1]: Starting Configure Plugged-In Printer...
Nov 2 17:53:29 chris-BlackTower udev-configure-
Nov 2 17:53:29 chris-BlackTower mtp-probe: checking bus 1, device 6: "/sys/devices/
Nov 2 17:53:29 chris-BlackTower mtp-probe: bus: 1, device: 6 was not an MTP device
Nov 2 17:53:30 chris-BlackTower udev-configure-
Nov 2 17:53:30 chris-BlackTower udev-configure-
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.601403] scsi 6:0:0:0: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602212] scsi 6:0:0:1: Direct-Access EPSON Storage 1.00 PQ: 0 ANSI: 2
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.602756] sd 6:0:0:0: Attached scsi generic sg5 type 0
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.603368] sd 6:0:0:1: Attached scsi generic sg6 type 0
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.604304] sd 6:0:0:0: Power-on or device reset occurred
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.606805] sd 6:0:0:1: Power-on or device reset occurred
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.609444] sd 6:0:0:0: [sde] Attached SCSI removable disk
Nov 2 17:53:30 chris-BlackTower kernel: [ 5524.610708] sd 6:0:0:1: [sdf] Attached SCSI removable disk
^C
chris@chris-
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 002: ID 8087:07dc Intel Corp.
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 046d:c046 Logitech, Inc. RX1000 Laser Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 04b8:1109 Seiko Epson Corp. XP-960 Series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 08bb:2902 Texas Instruments PCM2902 Audio Codec
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 004: ID 045b:0210 Hitachi, Ltd Backup+ Desk
Bus 009 Device 003: ID 045b:0210 Hitachi, Ltd
Bus 009 Device 002: ID 0bc2:a0a4 Seagate RSS LLC Backup Plus Desktop Drive
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 006: ID 12d1:107e Huawei Technologies Co., Ltd.
Bus 008 Device 004: ID 058f:3880 Alcor Micro Corp.
Bus 008 Device 003: ID 045b:0209 Hitachi, Ltd
Bus 008 Device 002: ID 045b:0209 Hitachi, Ltd
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
chris@chris-
ls: cannot access '/dev/usb/lp*': No such file or directory
crw-rw-r-- 1 root root 189, 0 Nov 2 16:21 /dev/bus/
crwxrwxrwx 1 root root 189, 5 Nov 2 17:53 /dev/bus/
crw-rw-r-- 1 root root 189, 128 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 256 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 384 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 385 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 512 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 513 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 640 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 768 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 769 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 896 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 897 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 898 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 899 Nov 2 16:21 /dev/bus/
crw-rw----+ 1 root audio 189, 901 Nov 2 17:55 /dev/bus/
crw-rw-r-- 1 root root 189, 1024 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 1025 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 1026 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 1027 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 1152 Nov 2 16:21 /dev/bus/
crw-rw-r-- 1 root root 189, 1280 Nov 2 16:21 /dev/bus/
chris@chris-
[sudo] password for chris:
Error: No such file or directory: can't open '/dev/usb/lp0'
chris@chris-
Error: No such file or directory: can't open '/dev/usb/lp1'
chris@chris-
network http
direct ecblp:/
file cups-pdf:/
file cups-brf:/
network https
network ipps
network socket
network beh
network lpd
serial serial:
network ipp
direct hp
direct hpfax
network dnssd:/
network lpd://192.
network ipp://EPSON8343
chris@chris-
[/code]
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSign
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CupsErrorLog:
E [02/Nov/
W [02/Nov/
W [02/Nov/
W [02/Nov/
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 2 18:15:04 2019
InstallationDate: Installed on 2019-10-26 (6 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat:
device for EPSON_XP_
device for <email address hidden>: implicitclass:
device for PDF: cups-pdf:/
MachineType: MSI MS-7693
Papersize: a4
PpdFiles:
<email address hidden>: EPSON XP-960 Series, driverless, cups-filters 1.25.11
EPSON_
PDF: Generic CUPS-PDF Printer (w/ options)
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V25.0
dmi.board.
dmi.board.name: 970A SLI Krait Edition (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 5.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7693
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: MSI
I have found a working combination of printer driver (from Epson) and printer definition (one plugged in it shows up about three times as different versions of the same XP-960), so this is not a 'bug'. Though I have to say that it's not immediately obviouw what is going on!